Thomson Medical Centre (TMC) commenced operations in 1979, becoming a healthcare service provider known for our focus in the areas of Obstetrics & Gynaecology and Paediatrics. With our group of dedicated doctors and nurses, we have the expertise to care for and support mothers through their joyous yet complex months of pregnancy and childbirth, and continue to provide necessary guidance on care for their babies post-delivery.
Throughout the years, TMC remains a foothold on developing lasting alliances with our patients and their families by delivering quality care and service through our Thomson Touch.
We are also proud to have attained accreditation by the International Standards Organisation (ISO) for Quality (ISO 9001), Environmental (ISO 14001) and Occupational Health & Safety (ISO 45001). This triple ISO certification is a recognition of our efforts and compliance in establishing quality and consistent standards in these areas throughout the organisation, staying true to the ethos behind what we do.
As with our timeless adage, “the gift of life is a rich and meaningful experience – and nothing can be more joyous than bringing a child into the world.” Let us take you on this journey in celebrating life and good health!
Thomson Medical is a participating partner of the Made for Families initiative.
Our Vision
To be a leading healthcare provider for women and children.
Our Mission
We celebrate life with our patients and their families by being an innovator of services that are unique, relevant and integrated, and delivered through our Thomson Touch.
Our Brand Promise
Through our Thomson Touch, we aim to build long-term relationships. We believe in being life partners with our patients and their families.
Our brand promise is to D.E.L.I.V.E.R
| Delight | Delighting by exceeding expectations |
| Empathise | Caring with compassion |
| Learn | Learning and adopting best practices |
| Innovate | Creating unique, relevant and integrated services |
| Value-add | Providing outstanding services at affordable prices |
| Empower | Equipping customers with the knowledge to manage their health effectively |
| Respect | Treating each customer with respect and dignity |
Our Core Values
Our core values reflect what is truly important to us as an organisation.
I.C.A.R.E
| Integrity | We serve with the highest standards of ethical conduct. |
| Commitment | We are committed to contributing our best to society and the organisation and achieving service excellence. |
| Accountability | We take ownership and responsibility for our actions. |
| Respect | We treat our customers with respect and dignity. We learn from those more knowledgeable than us. |
| Empathy | We care for our patients, doctors, customers and staff. Of paramount importance is their well-being and we will always respond with compassion. |
Our Integrated Management System (IMS) policy encompasses the 3 quality systems:
With sustainability as focus, the Management, Staff and Partners are committed to business, operational and service excellence through INTEGRATED MANAGEMENT SYSTEM and our BRAND PROMISE “D.E.L.I.V.E.R”.
We adopt the quality, environmental, health and safety (QEHS) principles and implement practices to achieve best clinical and service outcomes for our patients while ensuring least waste and good staff morale.