What to expect during your stay | Thomson Medical

The joy and excitement of bringing new life into the world has inspired us to explore and discover better ways of serving you and our young patients.

We empower new parents with practical take-home skills and support services to enable them to better understand their child and their responsibilities.

The gift of life is a rich and meaningful experience – Let us take you on this journey.

Room Facilities

When you have completed your admission registration, our porters will accompany you to the ward. You will then be briefed by our nursing staff on the room and ward facilities.

Your room has been specially designed to offer you the comfort and peaceful ambience. Each room is air-conditioned with an en-suite bathroom. Amenities such as WiFi, telephone, nurse-call system and television with cable programmes are provided. Please do not hesitate to use the nurse-call button should you require any assistance.

You may wish to take a virtual tour of our Delivery Suites, and Rooms.


Breakfast, lunch, tea and dinner will be provided during your stay with us. Please refer to our menu for the meal selections. If you have any special dietary requirements, please inform the ward staff in advance for arrangements to be made.

From the successes of many breastfeeding mothers, Thomson highly recommends the Soup-for- Moms Programme, which are provided at no extra charge.

**Thomson Signature Service**

Signature Fish and Green Papaya Soup

Drinking hot soup before breastfeeding is known to help increase the nursing mother’s milk supply and helping to achieve the goal of total breastfeeding. Our Signature Fish and Green Papaya Soup which is served in the mid-morning to all mothers during their stay with us, is packed with protein, vitamins and minerals to provide a healthy and nutritious meal and to aid in production of milk for breastfeeding mothers. Takeaway of this delicious soup is also available at a nominal fee.

Visitors can choose to have their meals either at Delifrance or the Cafeteria, both conveniently located in the hospital lobby.

Classes & Services

All inpatients and their spouses are welcomed to attend our Baby Bath Demonstration and Breastfeeding classes conducted by our parentcraft specialists. Please inform our nursing staff.

**Thomson Signature Service**

First Time Parents Programme

To help first-time parents with their parenthood journey, our nurses will ensure that they receive in-room training on essential baby care.

**Thomson Signature Service**

Lactation Consultations

We understand the difficulties and challenges that new parents face, especially with breastfeeding. We encourage new mothers to achieve skin-to-skin contact with their babies right after delivery, in the birth room and when they room in with their babies in the ward. Patients can book a consultation with a lactation consultant, who will support and assist them to breastfeed successfully and confidently.

Please call ParentCraft Centre at 6251 4090 to enquire.


Television Programmes

Local television programmes and selected cable TV channels are available on the TV set in your room. An In-House Education Programme on childcare and breastfeeding that is both interesting and educational for first time parents is available on Channel 1. Please refer to the TV guide provided.

Visiting Hours

Visiting hours should be strictly observed in order for patients to get maximum rest for a speedy recovery. Patients occupying shared rooms should keep their visitors to two at any given time in order to avoid disturbing other patients.

Please refer to https://www.thomsonmedical.com/covid19/ for the prevailing Covid-19 Patient & Visitor policy.

Companion Accommodation

Your spouse or a relative may accompany you overnight if you are occupying a private suite or single room. Companion accommodation is not available for two or four-bedded rooms.

For paediatric patients, one adult companion may accompany the child overnight. This applies to single, two-bedded and four-bedded rooms. Please refer to our Hospital Rates and Charges leaflet or consult our staff at the Patient Service Centre for charges on companion accommodation.

To request for companion accommodation, please approach any one of the ward nurses for assistance.

Car Park Facilities

On-site parking is available at our hospital in the mechanised basement car park and open air car park at prevailing car park charges. Prevailing URA car park charges apply for off-site parking. See more information on car parking, valet and passenger drop-off.

We provide concession parking privileges to our patients and their companions, depending on room type. Our staff will advise you on the parking privileges available upon admission.

Shuttle Bus

We provide shuttle bus service to and from Novena MRT. View our Free Shuttle Bus Schedule.

A Gentle Reminder

To ensure a pleasant and comfortable stay for all our patients, we would appreciate your assistance with the following:

  • Smoking is prohibited by law throughout the hospital
  • Children should be supervised and their noise levels kept to a minimum
  • Your valuables should not be left unattended
  • Mobile phones should be kept in silent mode after 9:00pm daily if you are sharing a room so as not to disturb your neighbour. Urgent calls will be relayed to you via the nurses’ counter.